Compression pressure refers to externally produced mechanical pressure, which raises the compression / pressure of the tissue in a controlled manner. The pressure effect provides the desired physiological effects in the body. sports, recovery, work and travel, and therapeutic use.

Higher pressure classes are designed specifically for exercise, intensive training and competition use. The lower pressure class products are intended for recovery / exertion and work and travel use. If you get products for the first time for therapeutic use, our physiotherapist will help you choose the right product.

You will find a point on each product card "Size chart & measurement instructions"where you will find clear instructions on choosing the right size product. You can see the measurement instructions and size tables in general from here.

If you have trouble choosing the right size, our customer service will help you at: info@tritaniumstore.fi or by phone at 044 2316 120.

All products will be sent to our customers from Tritanium's own office in Joensuu, at Helatie 4, 80100 Joensuu.

The products have a 14 -day return policy from the time of receipt of the shipment. The customer is responsible for the costs incurred by the refunds.
The consumer must always notify the seller of the cancellation of the order and the return notice shall be made through the customer account return function.

To return the product / products, then do the following:

To return your order in whole or in part, sign in to your customer account using the email you have placed your order.
You can access your client account under our Signing section. You can also access the customer account directly from this link. You can see all your order from the Tritaniumstore online store that you have made with that email address.

Return instructions:

1. Click the order you want to return
2. In the upper right corner of the order there is a "request to return" button
3. Choose the reason for the return on the return on the drop -down menu
4. Click "Request a Refund"
5. From the timeline you can follow the history of your order.
6. We process refund requests normally the next business day
7. You will receive a notification to your email when your request for refund is approved
8. In connection with the approved return notification, you will receive instructions and return address for return
9. Pack your refund well and make sure your return includes your contact information and information about your order
10. Close the returned shipment well, keep all the return documents and the tracking code you receive

Note! Please make sure that the products to be returned are clean, in good sales and carefully packed in the original packaging, as the skillful employees of our return department assess each of the condition of each return product on a case -by -case basis. Unfortunately, frequently returned products are in poor condition (dirty, broken, used, odorous, etc.), so we have to work a lot to get the products back to sales. Thus, it is very important that the returned products are as clean and in good condition as they have been on arrival. It is also important that when the return is made, the products are lit and back in the original bag / package. So you should not crunch the product and "put it" in the bag, as it causes more work and effort for the processors.

 The product may be adapted normally, but for the price of a clearly used or dirty product, the seller has the right to deduct the cost of impairment of the product. If a customer returns a product that does not meet the requirements for the returned product (for example, the returned garment contains stains, dog or cat hair, dandruff, smell/perfume), 30 % to 50 % of the value of the product will be charged. The amount of the impairment costs depends on whether the product is unavailable or how much work requires the return of the product to its original condition.

Once we have received your refund, you will receive a notification to your email. We will return the price of returned products to you within 1-2 business days of receiving the return. The return amount is always returned to the original payment method.

Tritanium is not responsible for lost return broadcasts, so keep all your return documents and the tracking code possible for later monitoring of your return.

Change to note:

• Failure to pick up an order is not a return. For non -pick -up orders, we charge a processing costs of EUR 20.00.
• The product to be returned can also be returned to our store at Helatie 4, 80100 Joensuu. However, make sure your order has been received and you have received an acknowledgment. We do not receive returns from other addresses or other delivery methods.
• The products to be returned must be in the original packaging, unused and in good condition. The seller has the right to deduct the cost of impairment of the product.
• Products to be returned must be shipped immediately or no later than 7 days after the approved return notice.
• Please ensure your contact information and the order to be returned according to the return.
• The products to be returned should be well packaged. We are not responsible for the breakdown of poorly packaged products, lost packages, or the cost of non -picked delivery.
• Keep the returning documents carefully for later use.
• An order cancellation is possible until the order has been processed. In this case, you can notify the cancellation of the order freely by sending an email to: info@tritaniumstore.fi

We may refrain from refunding the payment until the products have returned. Please actively follow the return broadcast yourself. In cases where the transportation company loses a return broadcast, contact Tritanium Customer Service.

Please note that by restoring products, you may lose your right to the benefits you have received at the time of ordering, such as free shipping costs, discounts, or extraordinary products. We reduce the value of the benefits from the automatically returned amount.

To change the product to another, follow the following:

1. Return the original product using customer account return feature
2. Choose the reason for the return as "other" and write in the comment field "switch to another product" to get information from exchange
3. Once your return is approved, you will receive e -mail refund instructions for the original product
4. You can wait for your returning to come to us or you can make a new order for a replaceable product immediately
5. We handle the returns usually on the same day
6. The amount to be refunded will always be credited to the original payment method and the return amount will be displayed within 1-2 business days of the return recording.

You can reach our customer service personnel primarily by email: info@tritaniumstore.fi

You can also contact us by phone on weekdays at. 10-14 between the following numbers:

• 044 2395 790
• 044 7777 501
• 044 2316 120

The products have a 14 -day return policy from the time of receipt of the shipment. The customer is responsible for the costs incurred by the refunds.

The consumer must always notify the seller of the cancellation of the order and the return notice shall be made through the customer account return function.

To return the product / products, then do the following:

To return your order in whole or in part, sign in to your customer account using the email you have placed your order.
You can access your client account under our Signing section. You can also access the customer account directly from this link. You can see all your order from the Tritaniumstore online store that you have made with that email address.

Return instructions:

1. Click the order you want to return
2. In the upper right corner of the order there is a "request to return" button
3. Choose the reason for the return on the return on the drop -down menu
4. Click "Request a Refund"
5. From the timeline you can follow the history of your order.
6. We process refund requests normally the next business day
7. You will receive a notification to your email when your request for refund is approved
8. In connection with the approved return notification, you will receive instructions and return address for return
9. Pack your refund well and make sure your return includes your contact information and information about your order
10. Close the returned shipment well, keep all the return documents and the tracking code you receive

Note! Please make sure that the products to be returned are clean, in good sales and carefully packed in the original packaging, as the skillful employees of our return department assess each of the condition of each return product on a case -by -case basis. Unfortunately, frequently returned products are in poor condition (dirty, broken, used, odorous, etc.), so we have to work a lot to get the products back to sales. Thus, it is very important that the returned products are as clean and in good condition as they have been on arrival. It is also important that when the return is made, the products are lit and back in the original bag / package. So you should not crunch the product and "put it" in the bag, as it causes more work and effort for the processors.

 The product may be adapted normally, but for the price of a clearly used or dirty product, the seller has the right to deduct the cost of impairment of the product. If a customer returns a product that does not meet the requirements for the returned product (for example, the returned garment contains stains, dog or cat hair, dandruff, smell/perfume), 30 % to 50 % of the value of the product will be charged. The amount of the impairment costs depends on whether the product is unavailable or how much work requires the return of the product to its original condition.

Once we have received your refund, you will receive a notification to your email. We will return the price of returned products to you within 1-2 business days of receiving the return. The return amount is always returned to the original payment method.

Tritanium is not responsible for lost return broadcasts, so keep all your return documents and the tracking code possible for later monitoring of your return.

Change to note:

• Failure to pick up an order is not a return. For non -pick -up orders, we charge a processing costs of EUR 20.00.
• The product to be returned can also be returned to our store at Helatie 4, 80100 Joensuu. However, make sure your order has been received and you have received an acknowledgment. We do not receive returns from other addresses or other delivery methods.
• The products to be returned must be in the original packaging, unused and in good condition. The seller has the right to deduct the cost of impairment of the product.
• Products to be returned must be shipped immediately or no later than 7 days after the approved return notice.
• Please ensure your contact information and the order to be returned according to the return.
• The products to be returned should be well packaged. We are not responsible for the breakdown of poorly packaged products, lost packages, or the cost of non -picked delivery.
• Keep the returning documents carefully for later use.
• An order cancellation is possible until the order has been processed. In this case, you can notify the cancellation of the order freely by sending an email to: info@tritaniumstore.fi

We may refrain from refunding the payment until the products have returned. Please actively follow the return broadcast yourself. In cases where the transportation company loses a return broadcast, contact Tritanium Customer Service.

Please note that by restoring products, you may lose your right to the benefits you have received at the time of ordering, such as free shipping costs, discounts, or extraordinary products. We reduce the value of the benefits from the automatically returned amount.

To change the product to another, follow the following:

1. Return the original product using customer account return feature
2. Choose the reason for the return as "other" and write in the comment field "switch to another product" to get information from exchange
3. Once your return is approved, you will receive e -mail refund instructions for the original product
4. You can wait for your returning to come to us or you can make a new order for a replaceable product immediately
5. We handle the returns usually on the same day
6. The amount to be refunded will always be credited to the original payment method and the return amount will be displayed within 1-2 business days of the return recording.

Post - Little Package (€ 5.90):

Divide the recipient's mailbox if the package does not fit in the mailbox can be picked up at the service point provided by the Post. Delivery time: As a rule, 1-3 working days.

Matkahuolto-XXS package (€ 5.90):

Delivery to the nearest office. Delivery time: As a rule, 1-3 working days.

Post - Postage Package (€ 6.90):

Divide the mail pickup point of your choice. Delivery time: As a rule, 1-3 working days.

Matkahuolto - near the package (€ 6.90):

Delivery to the office of your choice. Delivery time: As a rule, 1-3 working days.

Posti - Express package for home door (€ 10.90):

Delivery time: As a rule, the next working day by 4 pm. If the customer is not reached in connection with the division, the package can be picked up from the nearest post office. The recipient is not contacted separately during delivery.

Pickup:

Free Product Pick up from company office at Helatie 4, 80100 Joensuu.

Products and possible shipping costs will be paid at the time of ordering. Payment service services and payment service providers are in our online store: 

• Paytrail: Online Banking (including OP, Nordea, Danske Bank), mobile payments (mobilepay, Pivo, transfer), invoice and installment services (including OP invoice, flexibility and Walley) and card payment (Visa, Visa Electron, Mastroncard and American Express).
• Klarna: online banking and card payments, invoice / installment.
• PayPal payment service
• Shopify Payments

The order placed can be monitored through the order tracking pages. After the order confirmation, the customer will also receive up-to-date payment and delivery confirmations by email, making it easy to track the order progressing. You can also print a receipt through the order tracking page.

The campaign or gift card code is asked on the right side of the shopping cart / cash page. After entering and storing the code, the system automatically calculates the discount on prices.

If the product has disappeared during transportation, damaged or the wrong product has been delivered to the customer, the customer must immediately notify us by email at info@tritaniumstore.fi or by telephone to our customer service (044 2316 120). Notification of an incorrect delivery or defective product must be made within 14 days of receiving the product. If the package is damaged in the mail, the product must be immediately complained of the post.

Problems due to normal wear and tear, incorrect use of the product or neglect of care guidelines do not justify complaints. In case of doubt, complaints are delivered to the manufacturer, which usually takes several weeks to process. In the case of a clear manufacturing error, we will deliver the replacement product immediately.

You can watch all of our dealers in place from here.

Yes, Tritanium is a 100% Finnish brand. Product planning and headquarters are located in North Karelia, Joensuu.